At Sonali Mittra, I understand that life can sometimes bring unexpected changes. Whether you’re booking a personal session or a spot in a workshop, I request your cooperation in honoring time commitments—both yours and mine.

To maintain fairness and ensure availability for those who need support, please review the cancellation and rescheduling policy below.

1. Individual Session Cancellations

• Cancellation Window: If you wish to cancel a session, please do so at least 48 hours in advance of your scheduled time.

• Late Cancellations:
  If a cancellation is made within 48 hours of the session, 50% of the session fee will be retained as a late cancellation charge.

• No-Shows:
  If you miss your session without any prior notice, the entire session fee will be non-refundable.

2. Rescheduling Sessions

• I am happy to offer one-time rescheduling of your session to a nearby date, based on availability.

• Reschedule requests must also be made at least 48 hours in advance.

• All reschedules are subject to mutual convenience and available time slots.

3. Workshops, Group Sessions, and Special Events

• Fees for workshops and events are non-refundable, as your spot is reserved in advance and preparation is done accordingly.

• In special cases, your registration may be transferred to a future event, subject to availability and discretion.

4. Emergencies & Compassionate Grounds

I understand that emergencies can happen. If you experience a genuine crisis or health emergency, please reach out as soon as possible. I will do my best to accommodate a fair resolution on a case-by-case basis.

How to Cancel or Reschedule

You may email your cancellation or rescheduling request at:
📧 ssmittra@tretafoundation.org
📞 +91 97179 44177

Your time is valued—and so is mine.
This policy ensures fairness and consistency for all who seek support on their healing journey.