Privacy Policy

At Sonali Mittra, your privacy and emotional safety are our highest priority. We deeply respect the courage it takes to seek support for your healing journey, and we are committed to ensuring your personal information, shared stories, and emotional disclosures are held in the strictest confidence.


1. Our Commitment to Privacy

We recognize the personal and sensitive nature of emotional, mental, and spiritual healing. Whether you engage with us through private sessions, workshops, or courses, we handle your personal data with integrity, discretion, and deep respect.


2. What Information We Collect

When you interact with our website or services, we may collect:

  • Personal Information: Name, contact details, and demographic data.

  • Sensitive Information: Emotional concerns, session notes, health details, or goals shared during healing sessions.

  • Transactional Data: Payment information for services and workshops.

  • Technical Data: Device details, browser type, IP address, and browsing patterns on our website.


3. Use of Your Information

Your information is used to:

  • Schedule and manage sessions, programs, and events.

  • Send confirmations, reminders, and relevant updates.

  • Offer you a personalized and compassionate experience.

  • Improve our services based on insights (anonymized where possible).

We never share, rent, or sell your data to third parties for any marketing or promotional use.


4. Confidentiality in Practice

  • All conversations, sessions, and therapeutic processes are completely confidential.

  • Notes and personal disclosures from sessions are secured and only accessible to the practitioner directly involved.

  • We only disclose information if legally required, or if there is an imminent risk to your safety or the safety of others—with utmost sensitivity and care.


5. Data Protection & Security

We use secure digital systems and follow industry-standard practices to protect your personal information:

  • Secure, encrypted data storage.

  • Limited access protocols to ensure only authorized personnel handle sensitive data.

  • Continuous review and updating of our privacy practices to align with best standards.


6. Third-Party Tools

We may use secure third-party tools (e.g., for email, scheduling, or payment processing). These platforms are carefully selected and comply with global privacy regulations.


7. Your Rights

As our client, you have the right to:

  • Request access to the data we hold about you.

  • Ask for corrections or deletion of your data.

  • Withdraw your consent at any time.

  • Reach out if you have concerns about your privacy.

Contact us anytime at ssmittra@tretafoundation.org to make these requests.


8. Updates to This Policy

We may revise this policy from time to time to reflect changes in services or legal updates. The latest version will always be available on this page.


Contact Us

If you have any questions, concerns, or requests regarding your privacy or the confidentiality of your sessions, you can reach us at:

📧 Email: ssmittra@tretafoundation.org
📞 Phone: +91 97179 44177


Your healing is sacred. Your privacy is honored.
At Sonali Mittra, we offer a safe, judgment-free, and confidential space for your transformation.